Aghost & Portal Service Outage

Incident Report for DTN

Update

Status: Restored
Time: 10:30 AM CT
Date: October 15, 2026
AgHost and Grain Portal remains available, and core functionality has been restored. Our teams are focused on the remaining items below.

What remains limited
Some Weather Map images
Futures Charting

ACTION REQUIRED:
ERP Integrations: Functionality for ERP Integrations have been restored, but will require you to work directly with our Support team to authenticate. Once you have identified where in the ERP connection you need to update your credentials, please reach out to AgHost Support for further assistance.
We know the impact this has had, especially at harvest, and we thank you for your patience.
Sincerely,
DTN Customer Support
Phone: 800.290.9162
Email: support@aghost.net
Posted Oct 15, 2026 - 17:44 UTC

Update

Status: Restored - Limited Functionality
Time: 7:00 AM CT
Date: October 12, 2026
AgHost and Grain Portal are available, and most functionality has been restored. Our teams are focused on the remaining items below.

What is available
Your AgHost website, including weather, charts, futures, and quotes
Cash Bid Publisher, including bulk import
Grain Portal dashboard, offer and contract management
Hedging
Email messaging, Futures and Cash Bid scheduled text messages
Custom text messaging
Cash bid updates in other DTN products, including ProphetX, MyDTN, and related applications

What remains limited
ERP integration sync
Custom text messaging
Scheduled Messages: Messages queued during the outage were deleted and will not be sent, so no outdated information reaches your customers. Scheduled messaging is available again. Please recreate any messages you had set up.
What you need to do
Set a new password when prompted at your next sign-in. Reset only from the sign-in page. If you cannot sign in, please contact Support.
If you used the same password elsewhere, change it there and use a unique password.
DTN will never ask for your password by email or phone.
Review and update your cash bids.
Recreate any scheduled email or text messages that were previously configured.
If you use an automated connection to send bids, DTN will contact you to update its credentials.
We restore functions only after they’ve been validated, and we continue to monitor the environment closely. Our forensic investigation is ongoing, and we’ll share more as it’s confirmed. We know the impact this has had, especially at harvest, and we sincerely regret it. Thank you for your patience.

We’ll send another update when the remaining items are resolved.
Posted Oct 12, 2026 - 13:00 UTC

Update

Status: Restored - Limited Functionality
Time: 7:00 AM CT
Date: October 9, 2026

AgHost and Grain Portal are available again. Some functionality remains limited while we continue validation and monitoring.

What is available
Cash bid entry and management
Custom text and email messaging
Grain Portal dashboard, offer and contract management
Hedging
Your AgHost website (some pages and images may not display yet)

What remains limited
Scheduled email and text messages
Some site pages (weather, charts, futures, quotes)
Images and files
Cash bids and futures displays on some websites and in the Grain Portal dashboard
Cash bids in other DTN products such as ProphetX

What you need to do
Set a new password when prompted at your next sign-in. Reset only from the sign-in page. If you can’t sign in, call Support.
If you used the same password elsewhere, change it there and use a unique password.
DTN will never ask for your password by email or phone.
Review and update your cash bids.
Re-establish scheduled messages. Messages queued during the outage were deleted, not sent.
If you use an automated connection to send bids, follow DTN’s instructions for updating its credentials.
We’re only restoring functions as each one is validated, and we’re continuing to monitor the environment closely. Our forensic investigation is ongoing, and we’ll share more as it’s confirmed. We know the impact this has had, especially at harvest, and we sincerely regret it.

Next update by 1:00 PM CT, or sooner if anything changes.
Posted Oct 09, 2026 - 12:07 UTC

Update

The following services are currently impacted:

AgHost
Grain Portal
Status: Restoration in Progress
Time: 2:00 PM CT
Date: October 8, 2026

AgHost and Grain Portal remain unavailable at this time. Our teams are working with urgency to complete testing and bring service back as quickly as it can be done safely.

We will continue to provide regular, transparent updates as we make progress, and we will notify you as soon as we have a confirmed restoration time. Thank you for your continued patience.

When service is restored: All passwords have been reset. Every user will need to set a new password before signing in, and we will send instructions at that time.

We will provide our next update by 7:00 PM CT, October 8, 2026.
Posted Oct 08, 2026 - 19:14 UTC

Update

AgHost and Grain Portal remain unavailable at this time. As previously disclosed, this outage is related to a security incident. Since the incident, our teams have meticulously rebuilt the entire application in a new, secure environment. That rebuild is complete and is now in final testing. We are validating each component carefully before returning it to service. Our teams are working with urgency to complete testing and bring service back as quickly as it can be done safely.

We will continue to provide regular, transparent updates as we make progress, and we will notify you as soon as we have a confirmed restoration time. Thank you for your continued patience.

When service is restored: All passwords have been reset. Every user will need to set a new password before signing in, and we will send instructions at that time. DTN will never ask you for your password.

We understand the disruption this is causing and the importance of timely communication. We will continue to provide updates as we work toward resolution.
Posted Oct 07, 2026 - 13:57 UTC

Update

AgHost and Grain Portal remain unavailable at this time. Our team continues to restore service but we do not have a confirmed ETA at this time.
We will provide our next update by 7:00 PM CT today.
Posted Oct 06, 2026 - 13:13 UTC

Identified

Our team has been working diligently overnight to remediate the cause of the service disruption impacting Aghost and Grain Portal.

At this time, Aghost and Grain Portal continues to experience interruptions when accessing the DTN solutions.
Posted Oct 03, 2026 - 14:32 UTC
This incident affects: Agriculture Applications (AGHOST).